FAQ’s
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Feel free to reach out to us with any concerns or questions at stratagems.co@gmail.com. We’re a small business based in the USA and can assure you, a real, live representative from our team will read your message and address your inquiry.
Stratagems is a mine-to-market jewelry company specializing in ethical mining, gemstone cutting, and creating jewelry in affordable fine settings suitable for daily wear. Currently we source all of our gems from the gorgeous Ouachita Mountains of Arkansas. Stratagems is a Direct to Consumer spinoff from American Gem Co., which has been operating in Arkansas since 2019 serving the Business to Business market. Our team combines decades of experience in fine jewelry retail operations, gemology, and mining.
What is Stratagems?
Every purchase will ship within 1-3 Business Days unless otherwise noticed. Every item purchased will include a One-of-a-kind certificate of Authenticity attesting to the source and mining history of the gemstone.
When Will My Item Ship?
We ship domestically anywhere within the 50 States. If you would like to place an order internationally, please contact us at stratagems.co@gmail.com prior to placing your order and we will advise on a case-by-case basis.
Where do you ship?
We stand by the quality craftsmanship of every one of our items. If you receive a jewelry with a failure or flaw, please contact us at stratagems.co@gmail.com within 14 days of shipment receipt to begin the return process. Please describe the issue and include photographs, if possible.
What is your return policy?
What is special about Arkansas Quartz?
Arkansas quartz is renowned for its exceptional clarity and size. The Ouachita Mountains in Arkansas are a prime location for quartz mining, producing some of the world's finest quartz crystals. These crystals are often highly transparent and can reach impressive sizes, making them a favorite among collectors. The geological history of the region contributes to the unique qualities of Arkansas quartz. The area has rich silica deposits and unique geological conditions that foster the growth of stunning crystal formations. Learn more here.